Swatches don’t reset when cleared

  • Resolved Bob Moore

    (@gaiusinvictus)


    2 years, 11 months ago

    I opened a support ticket on premium support, but I haven’t heard anything back so I’m trying here. When you select a swatch, the unavailable variation options are hidden, per the settings. But now if you unselect or clear selection, they do no reappear.

    The page I need help with: [log in to see the link]

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  • Plugin Author Woosuite

    (@themealien)

    Hi Bob,

    Our official support hours are 10am to 5pm GMT Monday – Friday(https://woosuite.com/support/).

    For our forum support, it is checked once per week unless we have just released an update in that case we check daily for the first few days in case there are any bug reports.

    We aim to provide a response with 24hrs, I can confirm this issue was quickly resolved and we can close this ticket

Viewing 1 replies (of 1 total)
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