SVG Upload error

Hi @renekoflertowa,

Cloudinary doesn’t support yet the SVG format, however, I am trying to reproduce your issue. I have only been able to upload an SVG image to WordPress using the SVG support plugin, hence to go further, could you share the following information:

• Your WP version
• Your Cloudinary Plugin version
• The SVG file you are using
• A screenshot of your WP Media Library (Here is mine: https://res.cloudinary.com/vdeub/image/upload/v1597232130/Screenshot_2020-08-12_at_11.59.52.png)

Looking forward to your response.
Regards,
Loic

Hi @loiccloudinary,

I’m running WordPress 5.4.2 and the Plugin Version is 2.1.9.
As an example I also tried it with this file https://www.svgrepo.com/svg/27924/batman
This is my WP Media Library: https://pasteboard.co/Jm1aN2I.png

Best regards,
Rene

• This reply was modified 4 years, 7 months ago by renekoflertowa.

Hi @renekoflertowa,

Thanks for sharing those details, I can confirm I have reproduced the issue.
It is a known issue when trying to sync an SVG image to Cloudinary via the WordPress plugin.

If you hover the Cloudinary sync icon, you will have either:

• InvalidTransformation: Invalid width in transformation: 0 if your SVG doesn’t contain any width.
• InvalidTransformation: Not encoding raster image to SVG, use e_vectorize as the last component in transformation if your SVG contain a width.

In both cases, this is due to the fact that we are not supporting SVG yet.
Best,
Loic

@loiccloudinary
OK, I just get the Hover Text “Syncing metadata”.
Thanks for your help and keep me updated, when this issue is solved.

Hi @renekoflertowa

With versions above the 2.1.9, you can now synchronized svg with Cloudinary. While WordPress still doesn’t support it, if you use a 3rd party plugin to upload your svg images to WordPress like Safe SVG, the synchronization with Cloudinary will be not possible.

Hope it helps.
Best,
Loic