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Home / Plugin: WooCommerce Cart Abandonment Recovery / svg
(@camilo517)
2 years, 7 months ago
The svg images are not seen in the sent mails
(@cartflows)
Hello @camilo517,
Thank you for reaching out to us.
The plugin uses the WordPress editor to edit the email templates and the WordPress editor does not support SVG images. But we found an article for you that might help you to add the SVG. – https://www.wpbeginner.com/wp-tutorials/how-to-add-svg-in-wordpress/ – https://wpengine.com/resources/enable-svg-wordpress/
Hope it helps. Let us know if you have any questions.
The image is added, the problem is that it is not displayed in the mail
There might be some issue while adding the svg in the email.
Are you using any SMTP plugin to send the emails? If yes, then can you please contact them as they are the one who can help you with this.
Let us know if you have any questions.
(@mahdimoafi)
2 years, 6 months ago
We haven’t heard from you for a while.
We are marking this thread as resolved.
If you had any other queries, don’t hesitate to get in touch.
Best wishes, Mahdi