• Resolved Zade

    (@nothin7)


    Hello,

    Would you be willing to change:

    /*# sourceMappingURL=sv-wc-payment-gateway-payment-form.min.css.map */

    to:

    /* # sourceMappingURL=sv-wc-payment-gateway-payment-form.min.css.map */

    in your sv-wc-payment-gateway-payment-form.min.css file?

    The lack of space after /* triggers a console error with every page load:

    https://www.alternativeradio.org/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/vendor/skyverge/wc-plugin-framework/woocommerce/payment-gateway/assets/css/frontend/sv-wc-payment-gateway-payment-form.min.css.map Failed to load resource: the server responded with a status of 404 (Not Found)

    I have duplicated this on another site running the latest version (3.0.4).

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Support mouli a11n

    (@mouli)

    @nothin7

    Many thanks for bringing this to our attention.
    I will pass your comments on to the developers and will update this thread with their response.

    Plugin Support mouli a11n

    (@mouli)

    @nothin7
    The developers have opened a bug report regarding this issue so thank you for bringing it to our attention.

    If you want to get updates I suggest that you open a support ticket on WooCommerce.com and reference the following report:
    https://github.com/woocommerce/woocommerce-gateway-paypal-powered-by-braintree/issues/492

    Thread Starter Zade

    (@nothin7)

    Great. The link you provided goes to a 404 page, so I just want to make sure that the report exists.

    Plugin Support mouli a11n

    (@mouli)

    @nothin7
    The repo is Private so you won’t have access to the bug report itself.

    My suggestion of you opening a support request on WooCommerce.com and referencing the report by URL was that we can then add the ticket number to the report and you will be informed of updates. Apologies that I didn’t explain that better.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Hey @gabrielfuentes , I noticed that a new version was released yesterday, and unfortunately, this issue is still ongoing. Could you please refrain from marking it as resolved until it’s actually fixed?

    Please let me know how we can proceed in order to fix it, Thank you-

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @eddivalen

    Seems like we’ll need to have a closer look. Could you please open a ticket about this from WooCommerce.com > MY profile > Support?

    Make sure to include a link to this thread, so we know what has been done already.

    Thanks

    Hey, this issue is affecting me too. please fix it.

    Hi @noahjose,

    this issue is affecting me too. please fix it.

    From what I understand, you’re also experiencing an issue with the Braintree for WooCommerce Payment Gateway. Specifically, you’re encountering an error related to the sv-wc-payment-gateway-payment-form.min.css.map file.

    In order to provide you with the most efficient assistance and keep track of the issue, we kindly request that you contact us directly. You can do so by visiting ?? WooCommerce.com → My Account → Support.

    When submitting your support request, please include a reference to this thread, so our team can be fully aware of the problem and what has been discussed so far. This will allow us to provide a more tailored and effective solution for you.

    Our team is dedicated to resolving this issue as quickly as possible, and your ticket will help us to do this. Thank you for your patience and understanding.

    Will you ever fix this? Every time the plugin is updated I have to go in and fix your plugin.

    • This reply was modified 9 months, 3 weeks ago by Alex Williams.
    Plugin Support Paulo P – a11n

    (@paulostp)

    Hey @noahjose ??

    I see that you have since opened a support ticket over at Woo.com. Thank you!

    Future reference for anyone that lands on this topic: please open a ticket over at Woo.com so we can track the reports related to this issue.

    Best,

    I did open a ticket but no response after first telling me to delete and reinstall. That didn’t fix it. Support for this plugin is probably the very worst I’ve ever experienced in terms of being incompetent, clueless, and slow.

    For reference anyone lands on this topic, give up. They won’t help you and will waste your time.

    Thread Starter Zade

    (@nothin7)

    Pretty hilarious that the developers can’t simply add a single space to a single file in six months. I’m guessing they haven’t even been notified.

    Man, you said it! One space. That’s all we ask. lol

Viewing 15 replies - 1 through 15 (of 25 total)
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