Suspicious Email from Woocommerce

  • Resolved DaWebmaster

    (@dawebmaster)


    2 years, 7 months ago

    Hello,

    One of my clients sent me an a screenshot of email they received which at first glance seemed to come from WooCommerce. The email claims a few products on the website violates woocomemrce terms and as such payment on the site would be suspended.

    It further claims there is a notification of the issue on my dashboard and that the email link would also allow me to address the issue. The email looks suspicious and manually typing the visible link mentioned in the email goes nowhere to a non-existent page on woocommerce. I’m not able to hover over the link to see if it is a fradulent link.

    Furthermore I am using the woocommerce plugin and the payment system is not one built by the woocommerce team.

    I’d love some advice from the community. Here is a screenshot of the email received:
    https://prnt.sc/2hSAYkw_QVwr

    Thanks alot!

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @dawebmaster

    Well, it’s pretty obvious when you take a close look at the email address. d0(it’s a zero)notreply.com. Such email typically will comes from woocommerce.com

    Cheers ??

    Hi @dawebmaster

    Thanks for sharing the screenshot.

    This email has been sent from the d0notreply.com domain and not from WooCommerce. It can be seen that the from address is Woocommerce @ d0notreply.com

    I am using the woocommerce plugin and the payment system is not one built by the woocommerce team.

    That is a good observation.

    Do let us know if you notice anything unusual after 05/02/2022 – the deadline they have given.

    Please be careful about not clicking on that link.

    Cheers

    We also received the same email. Our Google Workspace email moderator flagged it as Spam.

    Hello @macanoco!

    We also received the same email. Our Google Workspace email moderator flagged it as Spam.

    You did the right thing!

    Recently, we have received several similar reports and can confirm that this email was not sent by us. Please avoid clicking any links present in such emails and do not communicate with the sender.

    If you suspect that your account is at risk or you have clicked any links, we recommend that you reset your account password. You can change your account password directly by visiting this link: https://wordpress.com/me.

    More information on changing your account password can be found here: https://wordpress.com/support/passwords/#change-your-password

    This thread has been inactive for a bit, so I’m going to mark it as closed.

    Feel free to open a new thread if you have any other questions.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Suspicious Email from Woocommerce’ is closed to new replies.