Suspetted conflict

  • Resolved romagna41

    (@romagna41)


    6 months, 2 weeks ago

    Hi

    I updated the Popup Builder plugin from rev 4.2.7 to rev 4.3.0 and something didn’t work anymore. I didn’t have time to test as I don’t have a test site and I went back to rev 4.2.7. What I saw is that onload popup no longer works as well as the popup with Floating button configured. I’m using WP 6.5.1. I ask if you have revealed any incompatibilities or if you have any suggestions to solve the problem.

    At above mentioned URL you can see a working page with two popup. One configured as open page lod present on home page only and a second configured as open with floating button. Booth stop to work while plugin is updated.

    Many thanks for your help

    Carlo

    The page I need help with: [log in to see the link]

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  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi,

    We regret any inconvenience caused. An updated version has been released; kindly update your plugin to the latest version. The issue has been addressed in this version. Should the problem persist, please use our support page link (https://help.popup-builder.com/en/) to reach out to us directly. There, you’ll have the option to chat with us or send an email. If further information is needed to assist you with this matter, our team will be ready to promptly support you.

    Best Regards

Viewing 1 replies (of 1 total)
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