Suspended for no reason in less than 24 hours

Hi,

I like many people, would like to build an ecommerce store using Woocommerce.

So I installed Woocommerce. This app then suggested me to install Woopayments.

Even though my website is a brand new store i reluctantly installed woopayments.

In less than 24 hours and without selling a single product my account is permantelt suspended.

This is the message you get from Woopayments with no opportunity to ask why or to correct any policy violation:

The only product i had listed was a garlic press in the home and kitchen category.

Account suspended

Hello,

During a recent analysis of your account, we’ve concluded that we are unable to continue supporting your business on our WooPayments service. As such, we are closing your WooPayments account and the associated Stripe Express account as of now.

We’re sorry that we cannot continue supporting your business. However, requirements put in place by our financial partners dictate that we must exercise caution about the types of businesses we can work with. For that reason, we have no choice but to discontinue servicing your account.

Best,
The WooPayments Team

This is a terrible user experience when they can just suspend people for no reason, especially when they have not violated any policies or laws. I didn’t have any customers so it’s definitely not due to bad customer service or experience.