suspended account

  • Resolved enasattar

    (@enasattar)


    3 years, 9 months ago

    Yesterday i register new account to use your plugin , but after i received the verified email , when try to login i recive this massege (There is an issue with your account. In order to resolve this issue please call our support team at +1 844-217-8756 and press 5 on your keypad.)

    please how i can solve this problem?

    The page I need help with: [log in to see the link]

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  • Plugin Author Constant Contact

    (@constantcontact)

    Hello, @enasattar. We apologize that you had this experience. Our Review team has systems in place to scan several elements of newly made accounts – content, email addresses with negative sending reputations, globally-recognized risky IP addresses, and many other aspects.

    Due to how involved the Review process is, it’s typically much quicker, simpler, and more secure for them to discuss these flags over the phone, rather than through other support channels.

    Since you provided your domain name, we were able to locate an account and will be contacting you via the email that you provided upon sign up.

    Thread Starter enasattar

    (@enasattar)

    Thank you, i waite to solve this problem

Viewing 2 replies - 1 through 2 (of 2 total)
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