• Hi,

    I noticed that if I check the box to be suscribed on the comments Mailpoet 3 is not adding it to the suscribers list.

    I tried on different browsers with the same result.

    I’m using the last version of WordPress and Mailpoet 3. Here the detailed info:

    PHP version: 7.0.26
    MailPoet Free version: 3.3.2
    MailPoet Premium version: N/A
    MailPoet Premium/MSS key:
    WordPress version: 4.9.1
    Database version: 5.6.36-cll-lve
    Web server: Apache
    Server OS: Linux
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    PHP max_execution_time: 300
    PHP memory_limit: 512M
    PHP upload_max_filesize: 55M
    PHP post_max_size: 55M
    WordPress language: es_ES
    Multisite environment?: No
    Current Theme: Imagely Ansel (version 1.0.6)
    Active Plugin names: gravityforms/gravityforms.php, akismet/akismet.php, bloom/bloom.php, cookie-notice/cookie-notice.php, divi-builder/divi-builder.php, genesis-404-page/plugin.php, genesis-translations/genesis-translations.php, google-analytics-dashboard-for-wp/gadwp.php, google-analytics-for-wordpress/googleanalytics.php, mailpoet/mailpoet.php, meow-gallery/meow-gallery.php, re-add-underline-justify/re-add-underline-justify.php, regenerate-thumbnails/regenerate-thumbnails.php, smart-recent-posts-widget/srpw.php, so-css/so-css.php, subscribe-to-comments-reloaded/subscribe-to-comments-reloaded.php, table-of-contents-plus/toc.php, updraftplus/updraftplus.php, we-cachepress/we-cachepress.php, wordpress-seo/wp-seo.php, wp-external-links/wp-external-links.php, wp-featherlight/wp-featherlight.php, wp-smushit/wp-smush.php, wplr-sync/wplr-sync.php

    I left the box activated on the url above in case you want to perform some tests.
    I hope you can help me solving the problem.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @nahuai,

    Do you have a List set for the subscriptions via comments?

    Please check by going to your MailPoet > Settings > Basics tab

    Thread Starter Nahuai Badiola

    (@nahuai)

    Hi @wysija!

    Yes I do.
    Indeed I did several test using different lists, but none of them got the new suscribers.

    Is like the info of the comment box is arriving (sent) to Mailpoet.

    Do you know why could it be?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Suscribe box/check on comments is not working’ is closed to new replies.