Suppport to Consent Mode for 7.0

  • Resolved juanjobt

    (@juanjobt)


    1 year ago

    Hello, I have Compilanz Premium and I have followed the guide at https://complianz.io/consent-mode-for-7-0/ for Configuring Google Tags with Tag Manager. I have imported the suggested Compilanz template, and my Google Tag Manager looks like this:

    https://ibb.co/cT8nQWL

    The issue I’m having is with the Google Ads Remarketing tag, which is not showing in Google Ads as having the consent mode active.

    Furthermore, I’m also unable to get the Google Ads conversion tracking tag to work on a specific page. I’m not sure if it’s necessary to apply any of the triggers that come with the template to this type of tag as well.

    Thank you and greetings.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @juanjobt,

    Can you remove the current “Complianz 7.0 – Consent Mode” tag, and replace it with the latest version as available the GTM Community Gallery? I suspect that you still have an ‘earlier’ version of the template.

    Also when using Consent Mode, you do not have to explicitly fire the native Google Tags with built-in consent checks/support for Consent Mode, on a Complianz trigger such as “Trigger Marketing / Trigger Statistics” any longer; but you can change the trigger to a desired trigger such as All Pages instead.

    For further questions about Premium functionality though, please reach out to us via https://complianz.io/support/. We’re only allowed to discuss the Free plugin on these forums.

    Kind regards, Jarno

    • This reply was modified 1 year ago by jarnovos.
    Thread Starter juanjobt

    (@juanjobt)

    Hello again and thank you for your response. I’ve done exactly what you suggested without any results. Google Ads still doesn’t seem to indicate that it has active consent mode.

    I’m not quite sure where the error lies. I believe I’ve done everything correctly, but it’s giving me trouble. Since I have the premium plugin, I’ve sent an email from https://complianz.io/support/, but they haven’t responded. I’ll try again.

Viewing 2 replies - 1 through 2 (of 2 total)
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