Supporting multi-currency

Hi @nabeelshikder,

By default, WooCommerce will display all prices and process all site transactions in relation to what currency has been chosen as the sites currency from WooCommerce > Settings > General > Currency options > Currency.

There are extensions available like WooCommerce Multi-Currency or similar which can display a different currency to customers of a site ( including cart and checkout pages ) and allow customers to pay using that currency.

It’s also important that you make sure that your payment gateway (PayPal, Stripe, etc.) is configured to accept payments in all those currencies when using such an extension!

If a gateway does not support some currencies, you can use an extension like Conditional Shipping and Payments to restrict the gateway to specific currencies it can support.

Hi,

Thanks for the answer. The gateway in this case is Stripe, so please let me know what additional configuration is required to make Stripe support multi-currency? I do not see any option in Stripe account admin panel on Stripe website.

Hey again!

As Staurt mentioned, this is not an issue with the Stripe plugin. What currency is used on your site is completely controlled by the currency converter plugin you are using.

WooCommerce itself has no concept of multiple currencies, and neither does the Stripe plugin. The currency converter plugin you are using is what adds that, and what controls the currency that’s displayed at all times on your site.

Hopefully that helps! Have a great one!

Hi,

I have currency conversion on my website which displays the user’s local currency on all pages, except the checkout page. The checkout page is displaying the currency determined by the Stripe plugin. Stripe itself supports multiple presentment currencies, but the plugin appears to be only recognising the default currency from WooCommerce and forcing this on the checkout page. Does this not mean that the plugin is not recognising multiple presentiment currencies which Stripe supports?

This link shows all the presentment currencies which Stripe supports:

https://stripe.com/docs/currencies#presentment-currencies

Hey @nabeelshikder,

From what you describe it sounds like the currency converter plugin which you’re currently using does not fully support WooCommerce. We’d suggest reaching out to the creators of that plugin who can provide further guidance for you as what you’re discussing in relation to currencies is not related to the WooCommerce this Stripe plugin or Stripes services as per the information provided within previous replies.

Please confirm the following: Does the Stripe plugin take the default currency from WooCommerce settings and display this on the checkout page?

Hi @nabeelshikder

Correct, Stripe will charge based on the “Currency” set in the WooCommerce > Settings > Currency options > Select – Currency – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-4

It is important to note that the Stripe payment gateway will charge the customer based on this currency, even if you change it on the front-end of your site using a Currency switcher, to charge in the user currency, you would need to confirm that the currency converter you are using supports this feature.

Thanks,