Supported plugins

  • Resolved titsmaker

    (@titsmaker)


    2 months, 1 week ago

    Hi, the plugin’s description says it is compatible with Advanced Shipment Tracking, WooCommerce Shipment Tracking, Orders Tracking for WooCommerce by VillaTheme and YITH WooCommerce Order & Shipment Tracking plugins.
    But What it means practically? These plugins have more or less the same functionality as Trackship, so some Trackship functionality will be overwritten by them if used together?

    • This topic was modified 2 months, 1 week ago by titsmaker.
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  • Thread Starter titsmaker

    (@titsmaker)

    Ok, I’ve read the description again and noticed that separate tracking plugin is needed. So this plugin is only responsible for sending tracking information to trackship website. I have to notice that the images from the description are rather misleading cause they show some tracking features in WC interface which are from some other plugin (AST I suppose).

    Plugin Author TrackShip

    (@trackship)

    Hi there,

    Yes, a separate tracking plugin is needed, as TrackShip only functions after the order is shipped. It takes tracking information from the order that is added via plugins like Advanced Shipment Tracking, YITH, or others.

    Which shipment tracking plugin are you currently using?

    Please get in touch with TrackShip support through the support chat so we can locate your account and provide better assistance.

    Best Regards

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