Viewing 1 replies (of 1 total)
  • Plugin Author SolaPlugins

    (@solaplugins)

    Hi there.

    So sorry for only getting back to you now.

    Once a user has submitted a ticket, they will be emailed login details to your site to be able to reply to the ticket. It will create a guest user account with the lowest privileges, to allow them to submit their responses.

    I hope the above helps?

Viewing 1 replies (of 1 total)
  • The topic ‘Support Tickets page’ is closed to new replies.