Support team is exceptional

VikBooking is a full-featured booking plugin, capable of handling fairly specific configurations and customer requirements. It’s fully customisable and once you understand how it works, it’s pretty simple to use.

Its administrator interface is intuitive. We were a bit lost at first, and called on the support team a lot to help us, especially as our client wasn’t particularly easy to deal with!

VIK support is just exceptional: they respond to every request, do their best to help, and above all, respond within hours of the requests. We’ve opened dozens and dozens of tickets, and they’ve never let us down. They were patient and professional.

We’d like to take this opportunity to thank Giulia and Samuele in particular, who responded to our most specific requests.

We recommend this plugin with our eyes closed, and we are now going to use another of their plugins, Vik Rent Items, with complete confidence.