Good support

  • Unfortunately the plugin did not work on our website, but support tried their best to assist where they can. But the plugin itself had great features, I wish it worked on our site.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Pluggabl

    (@pluggabl)

    Hello @annabellecloete

    Sorry about your experience with our support.

    We see that you have pending tickets, we are working on all of them.

    Currently due to an overwhelming number of support issues we are currently running little behind.

    So, please be patient as we work through the backlog.

    Rest assured all your open tickets will be resolved by the team.

    If we cannot resolve your issue, we will swiftly refund your order.

    Again, sorry for the experience.

    I contacted the support using the site, and they replied quickly. I found a bug, tell them and they fixed it in the next update, so the support there is really good

    Plugin Author Pluggabl

    (@pluggabl)

    @dependencyinjection Thank you for the recognition!

    @annabellecloete We have been waiting for the past 2+ weeks about a question our support team asked. Hope to hear from you soon.

Viewing 3 replies - 1 through 3 (of 3 total)
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