Support stinks

The theme is very beautiful and starting was easy until I encountered issues with links not going where intended, specifically the front page boxes just stay on the homepage. There were a few other minor issues but being that the entire purpose of wordpress is to support individuals doing their own websites you would think customer support would be better. When I asked a general question a customer service person responded with a link to login to the author’s account and post on a social board–that’s not only redundant and a waste of my time and energy but also a slap in the face. I dont want to register to your website and I don’t want to post a simple question on a media board and wait 7 days for a response. It’s fine….will go to another theme.

• This topic was modified 8 years, 2 months ago by melcovi.