Support staff

hahahahahahha
Ok I answer the question that you make me
?
If I let vendors sell on the site
? and the buyer has a problem with your purchase
When the buyer create a ticket
I assigned it to the vendor related to the sale to a better solution
?
I’d like some details that explain those steps above me to do because I’m not very practical with programming, but I like to browse.

Hahaha, sorry, the question is: Why that happens?

Anyway, by the moment try to do what I told you:

With the WPFront add a new role Copy from Vendor, and make that new role, primary for the user.

In the next link I leave you some image.
https://docs.google.com/folderview?id=0B0O_mwHQcioWfktHSlZyejZaUTNVRUxBdXdxZjJtXzVzZnZVT1JCZFZTMkg5Y0N3M24teUE&usp=docslist_api#

Thank very mush RBSystech this solution work fine
right now i work in the translation into the spanish from this plugin because is very good plugin
thank one more time is time for beer.

like for you

Gland to hear the problem has been fixed. Many thanks for your help RBSysTech, we appreciate it a lot.

I’m sorry to say this
but the vendor copy role is not working I know that in the vendor dashboard
a sign says you are not a vendor

the ticket work fine but lost the vendor role, just with the original role work fine but can,t see the ticket this is really amazing
My head no longer works well with this problem
I have tried many things and nothing works

LoL!… Im looking in the code of both plugins. This happen only with the role who it has declared in the code of the wc-vendor plugin.

Hello Carlos, I think the first problem its in the next code lines of class-vendors.php

(file: wc-vendor/classes/class-vendors.php)
(Line aprox. 290)

/**
	 * Checks whether the ID provided is vendor capable or not
	 *
	 * @param int $user_id
	 *
	 * @return bool
	 */
	public static function is_vendor( $user_id )
	{
		$user = get_userdata( $user_id ); 

		if (is_object($user)) {
			$is_vendor = is_array( $user->roles ) ? in_array( 'vendor', $user->roles ) : false;
		} else {
			$is_vendor = false;
		}
		return apply_filters( 'pv_is_vendor', $is_vendor, $user_id );
	}

OR in that:
(file: wc-vendor/classes/admin/class-admin-users.php)

function __construct()
	{
		if ( !is_admin() ) return;

		add_action( 'edit_user_profile', array( $this, 'show_extra_profile_fields' ) );
		add_action( 'edit_user_profile_update', array( $this, 'save_extra_profile_fields' ) );

		add_filter( 'add_menu_classes', array( $this, 'show_pending_number' ) );			

		// Disabling non-vendor related items on the admin screens
		if ( WCV_Vendors::is_vendor( get_current_user_id() ) ) {
			add_filter( 'woocommerce_csv_product_role', array( $this, 'csv_import_suite_compatibility' ) );
			add_filter( 'woocommerce_csv_product_export_args', array( $this, 'csv_import_suite_compatibility_export' ) );

			// Admin page lockdown
			remove_action( 'admin_init', 'woocommerce_prevent_admin_access' );
			add_action( 'admin_init', array( $this, 'prevent_admin_access' ) );

			add_filter( 'woocommerce_prevent_admin_access', array( $this, 'deny_admin_access' ) );

			// WC > Product page fixes
			add_action( 'load-post-new.php', array( $this, 'confirm_access_to_add' ) );
			add_action( 'load-edit.php', array( $this, 'edit_nonvendors' ) );
			add_filter( 'views_edit-product', array( $this, 'hide_nonvendor_links' ) );

			// Filter user attachments so they only see their own attachements
			add_action( 'ajax_query_attachments_args', array( $this, 'show_user_attachment_ajax' ) );
		 	add_filter( 'parse_query', array( $this, 'show_user_attachment_page' ) );

			add_action( 'admin_menu', array( $this, 'remove_menu_page' ), 99 );
			add_action( 'add_meta_boxes', array( $this, 'remove_meta_boxes' ), 99 );
			add_filter( 'product_type_selector', array( $this, 'filter_product_types' ), 99, 2 );
			add_filter( 'product_type_options', array( $this, 'filter_product_type_options' ), 99 );

			add_filter( 'woocommerce_duplicate_product_capability', array( $this, 'add_duplicate_capability' ) );

			// WC > Product featured
			$product_misc  = (array) WC_Vendors::$pv_options->get_option( 'hide_product_misc' );

			if ( isset( $product_misc['featured'] ) ) {
				add_filter( 'manage_product_posts_columns', array($this, 'manage_product_columns'), 99);
			}

		}

	}

I know this code is in the wc-vendor, but I put it there because is more helpful, if Julien or other can view something that affect the code of the awesome support.

I will continue searching and making testing.

I leave a new reply for the source error and by the moment a “solution”. Sorry for all the posting. xD

Ok, Carlos you can forget the part of a new role, etc. Please, back everything how you have config. in the beginning. <-(About the roles)

Now, in the file of the wc-vendors, search the file:
(wc-vendors/classes/admin/class-admin-users.php)
*On the upper reply, I leave you the code.

By the moment you need to change the next line and put it like a comment with double slash //

Here is the line:
add_action( 'load-edit.php', array( $this, 'edit_nonvendors' ) );

After edit:
//add_action( 'load-edit.php', array( $this, 'edit_nonvendors' ) );

Remember, this change will be rewritable when wc-vendors make an update.
I hope this can help you and everything work fine now.

How you find that part of the code ?
you’re good at that.
Super thanks
Now it’s my turn to explore to find a problem
I will create a new vendor test to see if the pending vendor change to a vendor does not affect
and informs you
?
many thanks
right now I would give a hug

RBSysTech this solution work super fine with everything.

Hi Carlos, Im happy to read that, and Im glad to help n_n. Later I will write an IF in the code n_n .