Support Requested for over a month

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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Jacob: I see no prior posts from you (at least, under this ID) on www.remarpro.com’s forums.

    Thread Starter jacobmhulse

    (@jacobmhulse)

    sterndata, Please see your ticket system here: https://support.aa-team.com/ticket/16592

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Jacob: I am not with the aa team; I’m a forum moderator here. What happens on the forums stays on the forums; what happens for “pro” support or off the forums stays there. Thanks for understanding.

    Thread Starter jacobmhulse

    (@jacobmhulse)

    Sterndata,

    I totally understand and viewed this approach as only a last resort to get support for my client and had I received any sort of response from them over the last 2 weeks I would not have taken such drastic measures.

    That said, I feel that potential users of the free version should know if support for the pro version is lacking. It really shows the type of company AATeams is. Am I wrong?

    Jacob

Viewing 4 replies - 1 through 4 (of 4 total)
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