Support Request Status Not Showing

Hi @muneeba.

First a question, how do you to create automatically new topic? I mean with: custom code, plugin or simply you from the admin?

Whatever it is, when you created a new topic it has to be saved before you can assign a support status. If the forum is declared as “dedicated to support”, the new topic must have the status “not resolved” by default.

Have a nice day.

Ok I understand. It’s just the display in topics list. I look at it.

I am using Plugin bbPress Topics for Posts when I create post new topic is assigned to post and it is automatically generated and saved. The Problem is it is not showing status by default “not resolved”. When I bulk edit it it started showing status
But when I create topic manually+automatically it does not show status..

When I create new topic manually Topic Attributes Look like This instead of Default status.

OK i need to do some tests, stay tuned.

Hi any update ? ??

Yes i’m working on a new version that will fix this problem. I still have some work to finalize it, normally i think update this week-end. ??

Hi. Hope You are doing well. ??
I would like to let you know that I faced another error. I deactivated plugin and activated again, I faced the problem that in Topic editor menu (front end) Links started appearing twice. I deactivated plugin then problem resolved. I deleted plugin and installed again It started appearing again twice. here is link twice menu
Please let me know that am I doing some thing wrong or its an error. Thanks

Hello, just FYI. I crashed my development environment this weekend and lost a lot of time. I publish the update ASAP.

Version 2.1.4 should solve your problem. Keep me informed, thanks.