Support reaction Time

  • Resolved wpsamiad

    (@wpsamiad)


    1 month ago

    Hi All

    Does anyone knows about the typical reaction Time of Tablepress Team?
    I’ve sent them two mails in the past 8 hours and havent got any confirmation or reply.

    Tobias, if you see this, please check my mail concerning the Premium Modules (Search Pane).

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TobiasBg

    (@tobiasbg)

    Hi Miad,

    Sorry that you had to wait a bit for your reply yesterday. I had a busy week, so that things were a bit slower than usual. But now we can continue via email ??

    (Just for reference from the FAQ on https://tablepress.org/pricing/: “I aim to reply to support requests within 12 hours during normal business hours (Monday to Friday, from 8 a.m. to 4 p.m. Central European Time).” — but normally, I’m faster than that ?? ).

    Best wishes,
    Tobias

    Thread Starter wpsamiad

    (@wpsamiad)

    Thank you ??

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    sure, no problem!

    Best wishes,
    Tobias

Viewing 3 replies - 1 through 3 (of 3 total)
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