Support Pop Needs to Go

  • Resolved brightvesseldev

    (@brightvesseldev)


    1 year ago

    This needs to be removed. It is awful to be that intrusive. Seems like you only add this to the front end for clicking back to your site. It is literally on every page. Regardless, you have a link to remove. It is horrible to have. I am surprised this was approved.

    https://snipboard.io/Ae0gKX.jpg

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nick

    (@d4d5bh6)

    Thank you for reporting this @brightvesseldev. If you click on “hide it forever”, is it then not gone forever?

    Thread Starter brightvesseldev

    (@brightvesseldev)

    Ya, that is not an option. As developers, we purge cookies and cache and keep seeing it because we have to QA a site. But if that is your final answer, we will remove it wherever we find this installed and give a less-than-savory review. I figured I would reach out before doing that.

    Plugin Support Nick

    (@d4d5bh6)

    So you mean you click on “hide it forever” but it still shows up repeatedly? That shouldn’t be the case. Let us look into this.

    Plugin Support Nick

    (@d4d5bh6)

    Could you please try the following: on the plugin’s settings page, under question 6, there is this option: https://monosnap.com/file/t68YcdJMzexhxc9M1Il3POceIiOC5u. Could you please select “No” to see if it’s gone then? This is a fall-back option in the event that click on front-end doesn’t hide it.

    Plugin Support alexsev

    (@alexsev)

    As we didn’t hear any reply in the last few days, I can assume that you resolved the issue.

    Please feel free to open a new topic if I am wrong!
    Thank you ??

Viewing 5 replies - 1 through 5 (of 5 total)
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