Support Policy – Please Read Before Posting

  • Plugin Author plugins360

    (@plugins360)


    6 years, 10 months ago

    “All in One Video Gallery” is an actively supported plugin with a complete team behind it. If you encounter any issues or have questions of any kind, we will be more than happy to address them for you.

    Before asking for help:

    1. Please consult our comprehensive documentation for answers to common issues and setup instructions.

    2. Check that you are on the latest version of “All in One Video Gallery” and all extensions. If any of your plugins are outdated, please update to the latest version.

    Asking for help:

    Once you have read the documentation and confirmed your plugins are all up to date, feel free to ask for help. We will be more than happy to assist you.

    Note: these forums are not actively monitored. Please post all questions to our help desk: https://plugins360.com/support/

    Our help desk is very actively monitored and a team member will reply to your ticket as soon as possible.

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