Support Lacking

  • After a bug was raised on the support forum with instructions as to how to easily resolve, the thread was marked as resolved without having been fixed! Ideally the thread would be left open until such time as it had actually been resolved; despite how long that may have taken them to fix.

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  • Hi @domainsupport,

    Thank you for sharing your honest feedback.

    As you have mentioned in your review, we marked this resolved a bit early. I apologize for the confusion that the resolved thread might have created and I would like to share that we have taken your feedback into consideration and we will be working on the steps we usually follow when handling cases like this.

    We appreciate your feedback. If you have any further questions or concerns regarding WPForms Lite, please feel free to share them in the WPForms Support Forum.

    Regards!

    Thread Starter Oliver Campion

    (@domainsupport)

    Thank you.

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