Support Responsiveness Issue

  • After a plugin update, a problem arose that was reported in the Event Manager support forum.

    I received a single reply from MagePeopleTeam one month after the initial report. The reply asked for more information.

    It has been six weeks since I have provided the requested information and I have not heard back from them. There appears to be a decline in support responsiveness issue. Hopefully, this is not indicative of what the future support may be like, however if I cannot get my issued solved soon, I will be forced to seek another event management solution.

    • This topic was modified 3 months, 2 weeks ago by dwturner.
Viewing 1 replies (of 1 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    Hello @dwturner

    Can you please mention the the Theme name? Its better to create a support ticket on our PRO support forum, So the dedicated support team will help you to fix the issue quickly.

    Thanks for your understanding.

    Regards

Viewing 1 replies (of 1 total)
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