Support is one of the most important aspects when selectin plugins

We sincerely apologize for the inconvenience. To help us resolve the issue, we kindly ask you to restate the technical problem in a clear and concise manner, so we can reproduce it. If possible, please reopen a thread on our forum, or if you’re a paying user, contact us at support@complianz.io. If you have already contacted us please share the ticket ID to check your issue in a timely manner. We’ll be happy to assist you!

Hi @osmams, did it eventually work out for you?

One star seems harsh, but I am also waiting since five days, it is just nerve wrecking when you want to be compliant (that’s why I pay this plugin) and support does not react at all since a week. I wish I knew at least the reason for the silence. Maybe they are overworked, due to new regulations with 2025, or whatever.. but just no reaction is a bit disappointing.