Support is decent

  • Support is pretty decent. No phone support, only via their website. First level is a bit of a back and forth, but they do respond. The second level support is great. Once they get involved, all of my issues get resolved. I wish the first level was like that, but they do respond and escalate. I like the product so far. The “IDX Estatik PlugIn” is great. “Documentation” needs improvement and the “Website Theme” really needs to be looked at. Many issues with it.

    • This topic was modified 10 months, 2 weeks ago by brianbravo.
  • The topic ‘Support is decent’ is closed to new replies.