SUPPORT INFORMATION – REVIEW BEFORE POSTING
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Before posting, please check out our help documentation first. Your question may already be answered.
https://docs.simplecalendar.ioIf you’re still stuck, please describe your issue in as much detail as possible to help us narrow things down. A few things that will help get to the root of your issue:
- Link to screenshots using a screen sharing service like Dropbox, Cloudup, or Jing/Screencast.
- Link to or paste in your system report text file from Calendars > Tools from your site’s dashboard.
- Paste in the shortcode and event builder codes you’re using.
- Create and link a test page with the issue so we can take a look.
- Check for theme, plugin and widget conflicts.
- Review the system requirements.
- Please don’t respond to a resolved topic. We’ll miss it. Start a new post or respond in an existing unresolved topic.
If you’d like priority email support, consider purchasing a premium add-on such as Google Calendar Pro.
Thanks for using Simple Calendar!
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