Support Forum still supported by Wordfence?

  • Resolved techbus

    (@techbus)


    4 years, 11 months ago

    Hi,

    Does anyone have any experience of Wordfence helping with problems – on this forum?

    I have posted a couple of times but after a Wordfence guy asking me to send him logs, I am just ignored. Both posts over a month old now with no responses to my queries.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @techbus,

    My apologies, that was me. Sometimes threads are missed, and I feel terrible about it. I’m reviewing your other posts now, and looking for the Diagnostics you sent over. I’ll get back with you.

    Thanks,

    Gerroald

    Thread Starter techbus

    (@techbus)

    Thanks very much.

    Hey @techbus,

    It looks like your site is experiencing cron job trouble. In the Diagnostic Report, it shows all cron jobs are overdue, not just Wordfence. This can break plugin and WordPress functionality. Can you please check your wp-config.php file to see if there’s any cron related code? If not, can you please reach out to your host for their thoughts? Once this is fixed, if you’re still experiencing issues we can dig deeper.

    Thanks again for your patience,

    Gerroald

    Hey @techbus,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Support Forum still supported by Wordfence?’ is closed to new replies.