Support for Woocommerce High-Performance Order Storage

Hi there,

This will be added to our next update. Unfortunately we don’t have an ETA at this stage.

Thanks in advance,
Megan
WP Wham Support

For us its becoming quiet urgent, hope you’ll be able to update it soon
In the mean time a huge thanks for your plugin !!!!

I just installed it on a site and it’s still not supported. Odd as I have the same version of Woocom on 3 other sites and and this plugin and I’m not shown the message. Was the plugin updated?

Petty no reply on my last post. Not sure why you have not fixed your plugin in over 3 months. I had no choice but to remove the plugin on all the sites I have it installed on and moved on.

Hi there,

Apologies for the delay in replying to all queries on our forum. We hope that you have success with your new plugin. Our plugin is working for clients who do not use HPOS. We run our updates based on the needs of the client. If there are more clients with other issues we prioritize them accordingly.

Thanks in advance,
Megan
Support Co-ordinator

The site I had the issue with is not using the WooCommerce High-performance order storage.

It shows in WooCommerce > Advanced > Features

WordPress posts storage (legacy) is selected and under the options
“2 Incompatible plugins detected (Product Open Pricing (Name Your Price) for WooCommerce and Product Visibility by User Role for WooCommerce).”

WooCommerce version: 8.6.1

• This reply was modified 9 months ago by nathaniel45.

Hi there @nathaniel45,
If your query isn’t related to HPOS please can you log a support ticket via our website here so that we can assist you further.
Thanks in advance,
Megan
Support Co-ordinator

WooCommerce is not allowing clients to “ignore” the message and carry on with the current version of our plugin, which works perfectly for clients who do not use HPOS. In fact our plugin also works fine for clients who do use HPOS, but WooCommerce refuses to acknowledge this unless a certain line of code “declaring” our compatibility has been added.

If it is absolutely urgent for you to enable HPOS then you are welcome to add the declarative line of code yourself in your site’s functions.php file.  If you wish open a support ticket with us and we’ll provide you with the line of code.

Otherwise — our advice is to simply wait until we release our next round of updates.  We will include the HPOS declarative line in our next updates, which will happen when we have something substantial to release.  There has not been enough demand for HPOS to justify a special round of updates any sooner.

However if HPOS is important to you, you’re welcome to view and upvote the Feature Request we currently have open here:
https://wpwham.com/idea/compatibility-with-woocommerce-high-performance-order-storage-hpos/

We base our update schedule on the 1) urgency of the need (for example, if a security vulnerability ever came to light, we would release an update ASAP to fix it), and 2) the number of clients requesting the specific feature/fix/change.  We deliberately plan our updates to be as infrequent as possible in order to minimize disruptions to our clients.

If the “votes” for this or another Feature Request reach the necessary number of users requesting it, our dev team will adjust their priorities accordingly.

Thanks in advance,?
Megan
WP Wham Support Co-ordinator