• Hi. We have a Woo store where we sell subscriptions and single price products, often in combination. We are trying to migrate from PP Standard to PP Payments plugin – primarily to offer our customers “Pay Later” options. Also to move from Stripe to PP Advanced Card Payments.

    Because we want to use “Pay Later” we cannot use PP Vaulting, so we cannot use PP Card Processing for Subscriptions – so we are back to using Stripe and their higher fees.

    Because we want to use “Pay Later” we cannot use PP Vaulting as the ‘Subscriptions Mode’ – we must use “PayPal Subscriptions”. However, using “PayPal Subscriptions – Subscriptions Mode” is far more restrictive than the old PayPal Standard gateway to the point that it is unusable in our situation.

    from https://woocommerce.com/document/woocommerce-paypal-payments/#subscriptions-faq

    So my question is this …

    When will this plugin support “Pay Later” AND “PP Vaulting” at the same time? Is this on the roadmap and if so, whats the ETA?

    thanks, Colin

Viewing 1 replies (of 1 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @colinfroggatt

    Thanks for reaching out to us, we’re here to help.

    I’ll go ahead and reiterate the response I provided in your support request since it addresses the same question and might be helpful for others as well.

    We initially intended to offer both Vaulting and Pay Later. We discussed this with PayPal, and they informed us that if Vault transactions are detected, there is a mechanism in place to eventually prevent the “Pay Later” messaging from appearing unless the merchant has been added to the allowlist. As a result, the “Pay Later” and PayPal Vaulting features are currently being maintained separately to avoid these complications. When PayPal Vaulting is used, the “Pay Later” functionalities are disabled on the settings tab to prevent any operational issues.

    I’ve forwarded your concerns to our product owner to look over and consider for future updates. However, as of now, there are no immediate plans on the roadmap to enable both features concurrently. We will certainly inform our users through our official channels if there are any changes or updates.

    Should you require any further assistance or have additional questions, do not hesitate to contact us.

    Kind Regards,
    Krystian

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.