Support for Internet Explorer

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  • Plugin Author Natalie MacLees

    (@nataliemac)

    Yes, it does.

    It works as it does in other modern browsers in IE 10 and 11.

    In older versions of IE, it will load the more info box when clicking on the active areas of the image, but it won’t show the highlighted areas over the images because older versions of IE don’t support the necessary browser features to create and display those.

    Thread Starter Gene

    (@gene158)

    Hi Natalie,

    Thanks for the quick reply. I’m using the Pro version and in testing the map on the latest version of IE10, the highlighted areas does not work. Even on your demo site, it doesn’t work for me. I’m running Windows 7 64-bit.

    Hi Gene, we will look into this. If you don’t mind, please send your system details to [email protected] using https://supportdetails.com/

    Thread Starter Gene

    (@gene158)

    Just submitted the details. I’ve tried on two different Windows 7 machines using IE 10 in my own testing and also the client reported the same issues on their system as well.

    We received your support details, thank you. We’re looking into this more and will hopefully find the solution soon.

Viewing 5 replies - 1 through 5 (of 5 total)
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