support does not respond

  • Resolved renom82

    (@renom82)


    2 years, 4 months ago

    I have already submitted 2 support requests via the homepage. Both were unanswered.

    It’s about the email address [email protected]

    I have requested a refund. Do you want to sit it out now until the 7 day period is over for refunds?

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  • Plugin Author Bilal TAS

    (@bilaltas)

    Hi @renom82, so sorry for the problem we experienced with our support system. We recently started using this support form. If you don’t mind, can you please re-submit your issues here?

    I tried refunding on our system but it doesn’t allow me to do it at the moment. However, I could be able to extend your license one more year for free.

    Sorry again for your inconvenience.

Viewing 1 replies (of 1 total)
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