Support does not EXIST AT ALL.

  • We bought the premium license one month ago, we block most of all countries cause our traffic location was only Spain and one week ago the web was not indexed at All.
    Country filter block the two test implementations we made. XD was an authentic disaster.
    Then the support moment came but after 1 week and 2 instance of the same ticket NOTHING Ocurred at All.
    So Fantastic Support Service Felas.
    Our ticket is still pending: N 47884.

Viewing 3 replies - 1 through 3 (of 3 total)

  • I want to apologize for missing this before. I have personally grabbed your ticket and responded a few minutes ago. Since this regards premium features, www.remarpro.com rules prevent me from answering further questions here but I look forward to working with you in our premium system. If you do not see a response via email, let me know here and I’ll look into it asap.

    Tim

    Thread Starter mokuto

    (@mokuto)

    HI
    We received your email yesterday and we hope you could give us a solution on country support bloking ASAP.
    We continue with the ticket thread as you mention before.
    Thanks, Santiago.

    PD: What is happening with your support time response?

    I answered back in the tickets. Did you see my response?

Viewing 3 replies - 1 through 3 (of 3 total)
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