Really sorry to hear.
Did you get a chance to contact our support ? Which exactly problem with plugin do you have ?
Could you please explain where did you wrote this theme ?
I’m sure that we can sort it if you get a chance to send email request or just post your problem in ticket. I can’t see any problem description and any support request, but just 1 star review without any explanation.
We’re pay attention to every support request and every message from our users. Every feedback is very important for us because we created new plugin and do everything possible from our side to improve quality of this plugin and extend functionality to make it better.
Please drop a line to the https://wpape.net/#contact and I’m sure that we’ll find solution, if you really have any kind of questions.