Support

  • Chicago Web Programmers

    (@chicago-web-programmers)


    1 year, 9 months ago

    I rely do not understand how they have these positive reviews, I paid for “PRO Technical support” and they promise “Priority support”

    First, these people are so slow to answer and when they try to help they do not know what they are doing. I asked them to fix blog page because is not working at all, I don’t know what they did, now my front page is messed up, if you scroll front page down to the bottom you will see what is look like.

    [ redundant link removed ]

    They do not know how to fix. Here is blog page /blog/

    And top menu is all messed up too, if you see front page top menu here [ redundant link removed ] and then go to page About Us here /about-us/ they should be same like on About Us page but they are not.

    Support guy ask me to create login fro him and I did and because he messed up he told me can’t login, LAYING TO ME

    I tested and logged in with no problems.

    Can anyone help me here because these people are not good!

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I paid for “PRO Technical support” and they promise “Priority support”

    If the developer supports you here then they will get into real trouble. They are not permitted to support customers here and that’s not allowed for anyone.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://colibriwp.com/#support

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
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