Support?

  • Nofrills

    (@nofrills)


    12 years ago

    Yesterday I sent a request for support, nothing happened at all. Still awaiting assignment to a support agent.
    So what to do? 6 hours ago I decided to buy for premium support and so I did.
    I sent a new premium request and I am still Awaiting assignment to a support agent.
    I think that′s really bad………

Viewing 3 replies - 1 through 3 (of 3 total)
  • konradS

    (@konrads)

    Hi Nofrills,

    usually Themekraft support staff replies within 24 hours, if possible instantly..

    I’m curious to know what exactly happened there..
    Maybe something went wrong here..

    Can you send me a link to your ticket?

    Thanks, Konrad

    Thread Starter Nofrills

    (@nofrills)

    I can′t find your email so I post it here.
    Anyway it′s ticket #2974 posted yesterday no-premiumsupport
    and ticket #2988 posted today right after I bought premium support.

    konradS

    (@konrads)

    Thanks, reply on the way. Konrad

Viewing 3 replies - 1 through 3 (of 3 total)
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