Superlative support
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Swift, responsive, knowledgeable without arrogance, and attentive to the problem through resolution. Here’s my note to them: “And thanks to you for your follow-through.
“I am very happy this has been resolved satisfactorily and so quickly.
“I’ll install the update*, and alert you if there are untoward results.
“Otherwise, we’ll assume this will fix the problem.”
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