Super useful – responsive support

  • We’ve been using CFDB for a couple of months now. We have a low volume contact form, but CFDB is a crucial part of our process for our new business.

    We capture the forms and although we receive emails for notification, we rely on a daily download of the last day’s data in an Excel sheet. We then use this in mailmerge to prepare and send printed information packs out.

    So far it’s been reliable even when email services have not been.

    Michael is super responsive even answering support queries which are tangential to his plug-in.

    It’s a shame Excel web query does not work, but that sounds like an Excel/IE problem – not CFDB. We’ve now worked around that with a shell script on the server here which does a scheduled pull of the data (n.b. curl worked for us when wget didn’t).

    Minor stuff…

    It would be great if the plug-in could incorporate creating a unique id/key on entries. We’ve implemented that separately (still trouble-shooting), but I would imagine it’s a common need.

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