Super slow CF7 form submissions

Hello @greggold50,

The slow form submission time is likely due to delays in communicating with the Google Sheets API.
If the Google Sheets API is slow to respond, the form submission will take longer. This could be due to server load, network issues, or API rate limits. Additionally, if your hosting environment has slow processing power or high latency, API requests may take longer. Some hosting providers also limit external API calls, which can cause delays.
Another possible reason is the PHP execution time limit on your server. If the API request takes too long, it may be hitting the execution time limit, causing delays or failures. You can try increasing the execution time in your php.ini file:

max_execution_time = 120

To improve performance, we recommend:
– Checking if your hosting provider has restrictions on external API calls.
– Optimizing your Google Sheet by reducing unnecessary data.
– Increasing the?PHP execution time?limit if necessary.

Thanks
Abdullah

I forgot to mention that I am using a wordpress.com website on the Business Plan hosted by wordpress.com. Does that change anything?

Hello @greggold50
when you’re on?WordPress.com, you might not have direct access to files like?wp-config.php. So, if you need to set something like?max_execution_time = 300, you’ll need to either:

1. Use a plugin that allows you to manage PHP settings (if permitted by WordPress.com), or
2. Reach out to?WordPress.com support?and request the change—they’re usually quite responsive for Business Plan users.

So while it doesn’t change the plugin’s behaviour, there are just a few extra steps when you’re on WordPress.com.

Hope this helps!