Sumo Forums Settings Slow and Unresponsive

[mbmedia]

Hi, over the past several months I have been noticing some issues within the Sumo Forms settings area.

When I log into my Sumo settings on the Sumo website and click “Forms” at the top, the site really lags and then stalls whenever I try to edit old forms or try to create a new form.

For instance, all of the following form options take forever to load/edit and makes it difficult to create new forms:

Collect Emails
I want to collect my visitor’s email addresses and/or other information.

Add a Call to Action
I want to point users to a specific URL with a button.

Get Social Shares
I want to get my site more social traffic through Twitter, Facebook, or Pinterest.

Collect Info With Custom Code
I want to collect my visitor’s email addresses and/or other information with custom HTML I coded.

Is there any way to speed this up on my end or is it a problem with the Sumo website itself?

• This topic was modified 4 years, 6 months ago by mbmedia.

The page I need help with: [log in to see the link]

[mbmedia]

There were issues with the Chrome browser that caused the lag.

Firefox works much better with it.

The problem is resolved!

• This reply was modified 4 years, 6 months ago by mbmedia.
• This reply was modified 4 years, 6 months ago by mbmedia.