• Resolved wortev149

    (@wortev149)


    Hi.

    I’m so glad this summary solution exists, but I have a problem.

    The summary is empty. It’s turned on in the settings and also in each field i have on my form, but the summary is still empty. I’m using the latest GF version.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author geekontheroad

    (@geekontheroad)

    Hi there,

    I’m sorry that it is not working for you. I tried visiting the page you shared but that page does not seem to exist/work? Could you check if there is a typo perhaps or is the website blocking traffic from certain parts of the world? (if it is the latter than let me know where I should point my VPS to gain access)

    Back to why the summary isn’t working. You can try and check for a plugin or theme conflict. You can start with checking the Browser console (right click, and then click inspect in google chrome) to see if there are any javascript errors on the page. Often if one of your other plugins or the theme itself has a javascript error then this plugin cannot properly work as it uses javascript as well to do its magic.

    Read this page to know more about testing for conflicts: https://docs.gravityforms.com/testing-for-a-themeplugin-conflict/

    I look forward to hearing back from you and to help you make it work on your site!

    Kind regards,
    Johan

    Plugin Author geekontheroad

    (@geekontheroad)

    Hi, it has been a while since I heard back from you?
    Do you still require assistance or can I proceed with closing this question please?

    Kind regards,
    Johan

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Summary empty’ is closed to new replies.