• Resolved amrapal

    (@amrapal)


    Hello Team,

    I am using elementor with Essential add-on for elementor free version.
    I have built one table layout using the Data-table element under essential addon package, I have created rows and columns with style and all. I have added tabular data under column->cell text section through shortcode (dynamic data). The vaules which is coming from shortcode was working perfectly fine few days before, but it suddenly stop taking values through shorcode.
    Is this happened due to plugin updation? because I have updated Elementor and Essential Addons for Elementor plugins few days before
    OR
    The plugins Data Table element stop accepting dynamic values through shortcode in the free version?

    My website running below versions:
    Elementor: Version 3.3.1
    Essential Add-ons for Elementor: Version 4.8.2
    Dynamic Visibility for Elementor: Version 4.0.2

    Please suggest solution.

    • This topic was modified 3 years, 7 months ago by amrapal.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Nahid Hasan

    (@tushar284)

    Hi @amrapal,

    If it’s causing after the update then it should get fixed after regenerating assets. To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/OeGVUT

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://d.pr/i/23N5eb and check back again.

    If the issue still persists then probably this issue is coming from the plugin related to the shortcode feature. So please contact with them and let us know the update.

    Thanks!

    Thread Starter amrapal

    (@amrapal)

    Thanks for your reply.
    I have tried to regenerating assets from Essential addon and from Elementor as well.
    But nothing works. So I just roll back the Essential Addon for elementor plugin version from 4.8.2 to 4.6.1 and it’s working fine for now.

    Plugin Support Nahid Hasan

    (@tushar284)

    Hi @amrapal,

    Glad that it’s working now. We already started investigating this and hopefully, you’ll find it fixed soon.

    I’ll inform you once this is fixed. Meanwhile please keep using v4.6.1.

    Thanks for your kind understanding.

    Plugin Support Nahid Hasan

    (@tushar284)

    Hi @amrapal,

    Hope you’re doing well. I was trying to reproduce the issue on our end but shortcode was working fine in data table. I tried with dynamic and static ways and both were working fine.

    Please check these screenshots, backend: https://d.pr/i/2K1Kx9 frontend: https://d.pr/i/rTVWnT

    Instead of trying dynamically, please try once by adding the shortcode in cell text directly and let me know how it goes.

    Thanks

    Thread Starter amrapal

    (@amrapal)

    Hi Tushar,

    Thanks for reproducing issue.
    I just updated Essential Addons for Elementor plugin with latest version 4.8.3. But the issue still persist.
    Find below page, If the user filled all the details in ROI Calculator then it will redirected to roi-result page where we used shortcodes to display the calculated result.
    Staging site link: https://botgenius.wpengine.com/roi-calculator/

    You can also check on roi-result page by filling details on above form.
    Find below screenshot for your reference:
    https://botgenius.wpengine.com/wp-content/uploads/2021/08/result-page-screenshot.png

    The same shortcodes data are displaying properly on top result, but same sortcodes are not working under data table (mark red in screenshot). You will see Your Input: section is blank.

    Plugin Support Nahid Hasan

    (@tushar284)

    Hi @amrapal,

    Thanks for sharing the details. It would be really easy for us to investigate and resolve it if you can create a ticket on our support platform.

    So please create a support ticket through this link with details: https://wpdeveloper.net/support/new-ticket/

    We’ll check and get back to you soon.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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