• Resolved kram09890

    (@kram09890)


    Hi!

    Apparently after the latest update, our forms stopped working.

    With the 5.9 update, select and checkboxes inputs/groups are throwing an error: Undefined value was submitted through this field.

    We rolled back to 5.8.7 and everything works again. We use Conditional Fields in some of our forms, but not all fields throwing an error are related to Conditional Fields.

    We are also using Contact Form CFDB7 and multilingual form translations with Multilingual Contact Form 7 with Polylang.

    I don’t know where we can get error logs from.

    Let us know if we can provide any more testing.

    Massive thanks for the plugin!

    • This topic was modified 8 months, 3 weeks ago by kram09890.
Viewing 11 replies - 1 through 11 (of 11 total)
  • +1, its a nightmare.

    +1 – we just had a similar problem on lovemyjob.io – downgrading to Version 5.8 like suggested here fixed the problem.

    Unlike the OP we got “Validation errors occurred”, but without any input field having an error…

    • This reply was modified 8 months, 3 weeks ago by kruge.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    +1, same problem here

    also found fresh question about this issue on stackoverflow

    • This reply was modified 8 months, 3 weeks ago by rakosolapov.
    Thread Starter kram09890

    (@kram09890)

    Hi Takayuke,

    One example: https://scienhub.org/es/registration/postcroi-2024/

    This page also has WP Armor to prevent certain spam. I’m agraid this one isn’t translated to English, but I guess it shouldn’t matter.

    Massive thanks!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter kram09890

    (@kram09890)

    Custom theme with several custom simple functions, and:

    Polylang: by WP SYNTEX – 3.5.4
    Tickera (Premium): by Tickera.com – 3.5.2.3
    All In One WP Security: by All In One WP Security & Firewall Team – 5.2.8
    Tickera Bridge for WooCommerce: by Tickera – 1.5.1
    Conditional Fields for Contact Form 7: by Jules Colle – 2.4.7
    Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 7.0.3
    Contact Form 7: by Takayuki Miyoshi – 5.8.7
    Contact Form CFDB7: by Arshid – 1.2.6.8
    Tickera CSV Export: by Tickera.com – 1.2.8.1
    Tickera - Custom Forms: by Tickera.com – 1.2.9
    Duplicate Page: by mndpsingh287 – 4.5.3
    WP Armour - Honeypot Anti Spam: by Dnesscarkey – 2.1.15
    Loco Translate: by Tim Whitlock – 2.6.6
    Multilingual Contact Form 7 with Polylang: by Andreas Münch – 1.0.8
    Tickera - Remove Event Page URL in Order Details: by Tickera.com – 1.0
    Side Cart WooCommerce: by XootiX – 2.4.9
    Tickera - Custom Template Elements: by Tickera.com – 1.0
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.5
    WooCommerce Stripe Gateway: by WooCommerce – 8.0.0
    WooCommerce: by Automattic – 8.6.1
    WP Mail SMTP: by WP Mail SMTP – 4.0.1
    WP Rollback: by WP Rollback – 2.0.6

    We are also using ACF Pro combined with Extended ACF and AIOS Firewall

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, WooCommerce and WP Mail SMTP, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter kram09890

    (@kram09890)

    Can confirm that it works using Twenty Four and the following plugins:

    Conditional Fields for Contact Form 7: by Jules Colle – 2.4.7
    Contact Form 7: by Takayuki Miyoshi – 5.9
    WooCommerce: by Automattic – 8.6.1

    With both, Twenty Tywnty Four and my theme, and these plugins also works:

    Polylang: by WP SYNTEX – 3.5.4
    Tickera (Premium): by Tickera.com – 3.5.2.3
    Tickera Bridge for WooCommerce: by Tickera – 1.5.1
    Conditional Fields for Contact Form 7: by Jules Colle – 2.4.7
    Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 7.0.3
    Contact Form 7: by Takayuki Miyoshi – 5.9
    Tickera – Custom Forms: by Tickera.com – 1.2.9
    Duplicate Page: by mndpsingh287 – 4.5.3
    Loco Translate: by Tim Whitlock – 2.6.6
    Side Cart WooCommerce: by XootiX – 2.4.9
    WooCommerce Stripe Gateway: by WooCommerce – 8.0.0
    WooCommerce: by Automattic – 8.6.1
    ACF Pro + Extended ACF

    It stopped working and validating the form when I activated:

    Multilingual Contact Form 7 with Polylang

    That seems to be it…

    Thread Starter kram09890

    (@kram09890)

    Just to let you know, this was tested locally, so I wasn’t using all the plugins listed before. Just the ones listed in this last post.

    Thread Starter kram09890

    (@kram09890)

    Hi!

    With the latest update of “Multilingual Contact Form 7 with Polylang”, which caused the issue, it is finally working.

    Thank you Takayuki!

Viewing 11 replies - 1 through 11 (of 11 total)
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