• Resolved markrr

    (@markrr)


    I updated a few outdated plugins on the site and now the plugin doesn’t work in Safari, Firefox (Mac), Chrome (PC and Mac), but works in Firefox (PC) and Edge (PC) browsers.

    And it works while I’m logged into WP in the same Chrome browser (on a a PC) that it doesn’t work on when I’m not logged into WP. Very strange.

    I also deactivated all the other plugins and it made no impact. It still didn’t work.

    I would love your help on this.

    • This topic was modified 6 years, 1 month ago by markrr. Reason: Added detail
    • This topic was modified 6 years, 1 month ago by markrr.

    The page I need help with: [log in to see the link]

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  • Plugin Author Benbodhi

    (@benbodhi)

    Hi there,

    If you deactivated the modified plugins, it should be the same as before…

    Sounds like you might have made more changes. If you revert to default theme (twentyseventeen) and deactivate all other plugins, you should find that it works.
    Then reactivate one by one until you find the culprit.

    I’m interested to hear what you find.

Viewing 1 replies (of 1 total)
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