Suddenly No Pictures on the imports

Yes! I have the same issue on all of my websites since January 26th

Hi @pawn02,

Thank you for using Feedzy!

Can you share the URL of the feeds you are using so we can have a closer look?

Best regards,

Andreea

Hey @stitch91 and @pawn02

We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

What happens next?

Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.

We will update you via email once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.

If you have any additional questions or concerns, please feel free to open another ticket. Again, we apologize for the inconvenience and thank you for your patience.

Does this mean you do not need the URL of the rss feeds I am using? As it turns it outs every rss feed I use (maybe 10-13 different feeds.) All off them are affected.

Hi @pawn02,

I hope this message finds you well.

I am pleased to inform you that a recent update has been rolled out for both Feedzy and Feedzy Pro. This update addresses the reported featured images issue and also resolves the warning messages.

Please keep in mind that for those feed items that were already imported without images, the fix will not make images appear again. The fix only applies to new items imported after the update. For the existing posts, we kindly request you to manually set the featured images.

We appreciate your patience and support during this process. If you have any further questions or require assistance with the update, please do not hesitate to reach out.

Wishing you a great day ahead!

Already have a few posts that are not showing pictures again. Looks like whatever you did worked for a few hours. Example linked below:
https://thepawn02.com/2024/01/activision-has-revealed-everything-about-skill-based-matchmaking/

I am still getting posts that do not show pictures. About 25% of my posts are not providing images.

https://thepawn02.com/

Hello @pawn02,

Please make sure that you have cleared all cache on your website (including caching from plugins, server cache, browser cache).

Besides this, you can try to recreate the import jobs and see if the issue persists. If it does, please share the RSS feeds so we could have a closer look on this.

Best regards,

Irinel

I did as you suggested, and now my posts have no content when clicked on. Just headlines, sometimes an image sometimes not. But always “oops… nothing here.”

Hello @pawn02,

I checked your website and I see that there are no blog posts without a featured image. Did you manage to fix the issue?

If the issue still persists, you can check if there is a conflict with the plugin you use for delivering the images through a CDN. Also, the feed URLs would help us to further debug this.

Best regards,

Irinel