• Resolved justaniceguy

    (@justaniceguy)


    As the title say, suddenly I have started getting warning message within my Sucuri dashboard within my WP installation that my IP has been blocked by sucuri website firewall. As far as I know I haven’t been doing any changes except few plugin updates. So far, for several years now everything was ok.

    I am on latest WP, having all plugins updated, latest Evolve Plus premium theme and site is running on PHP 7.4.33.

    I can always whitelist my IP but I prefer to know what happened and resolve the issue without doing it since as far as I can see IP is safe and clean.

    I am not sure should I provide more details here publicly but would be happy to provide them privately. I have already tried to contact live chat support at Sucuri site but since I am using free plugin version they have told me to write here.

    edit: I have forgot to mention that the warning window is not displayed correctly. While the frame is red the letters are white over white background.

    here is the screenshot

    Thank you.

    • This topic was modified 1 year, 10 months ago by justaniceguy.
Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter justaniceguy

    (@justaniceguy)

    3 months and still no solution. Same issue still present.

    Thread Starter justaniceguy

    (@justaniceguy)

    I have just updated Sucuri to the latest version 1.8.38 and my issue is still present.

    Thread Starter justaniceguy

    (@justaniceguy)

    Its nice to see new plugin versions are coming out with API fixes. Unfortunately, even having installed latest one 1.8.39, my issue is still not gone.

    Thread Starter justaniceguy

    (@justaniceguy)

    After almost 4 months today is the second day as the plugin works fine and the false firewall IP block has gone.

    Hopefully it will stay like that.

    Marking this thread as resolved.

    In case of issue starting to show again I will reopen this thread.

Viewing 4 replies - 16 through 19 (of 19 total)
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