Sudden Server Configuration Issues with Converter for Media Plugin

Dear Support Team,

I am reaching out for assistance with sudden server configuration issues that have appeared on my WordPress site concerning the “Converter for Media” plugin. The plugin was functioning correctly until a few days ago, and now I am encountering problems without any known changes to the system.

The first reported error was:

Server configuration error The path for the /uploads file does not exist (the is_dir() function returns false). Use the webpc_dir_path filter to set the correct path. The current path is: /home/filcovoa/public_html/home2/filcovoa/public_html/wp-content/uploads. Error codes: path_uploads_unavailable

After using the is_dir() function to check for the existence of the uploads folder, the error changed to indicate a duplicate in the path of the converted WebP files:

Server configuration error The paths for the /uploads files and for saving the converted WebP files are the same. To modify them, just use the webpc_dir_path filter. The current path is: /home/filcovoa/public_html/wp-content/uploads. Error codes: path_webp_duplicated

The uploads folder does exist and is correctly set up at /home/filcovoa/public_html/wp-content/uploads, and access permissions are set to 755.

Could you please provide guidance on how to resolve these issues? What steps should I follow to correct these errors and prevent them from occurring in the future?

Thank you in advance for your assistance and cooperation.

Kind regards

• This topic was modified 8 months, 1 week ago by Adelmo Infante.

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