Sudden Error in Simple Membership – Cannot create account

  • Resolved matthiasmaetzel

    (@matthiasmaetzel)


    2 years, 5 months ago

    Hello, since about a week the attempt to register for membership does not work any more. We did not change anyting during this time.
    An error message is shown:

    Error! Security check failed for membership level identifier validation.
The submitted membership level data does not match.
If you are using caching please empty the cache data and try again.
If you are using the Form Builder addon, please update the addon and try again.

    But there does not seem to be an update for this plugin.
    Can anybody help here please?

    The page I need help with: [log in to see the link]

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  • Thread Starter matthiasmaetzel

    (@matthiasmaetzel)

    Input from Support: Had to deacticvate / delete the form builder plugin and then install again – that worked and no data were lost.

    Hi,
    We also faced this issue with the latest version 4.1.3. We downgraded this plugin to version 4.1.0 and the issue was resolved.

    I found the cause of the issue.
    This issue happens when ‘Simple Membership – Form Builder Addon‘ is enabled. This add-on is not compatible with the latest version of the main plugin.

    In version 4.1.3 : there is a big change in function get_free_level() in file /simple-membership/classes/class.swpm-utils.php. This function expects a POST value named ‘membership_level‘. But the form builder plugin renders a dynamic field name like ‘swpm-106’ for the membership level hidden field. And this is the collision of two plugins.

    I deactivated and installed Version 4.9.9 of the form builder plugin. Again updated the main plugin to the latest version 4.1.3 . Finally, it is working now.

Viewing 2 replies - 1 through 2 (of 2 total)
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