• Resolved Denis

    (@theevoq)


    Good afternoon.

    I have this problem.

    I connect your plugin everything goes fine. But it creates me 0 products. Although it says that the goods are created. Feed file is empty.

    What can be the problem?

    I have on my site all the goods External Links.

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @theevoq

    When the plugin says “Successfully generated. Wrote 0 products to feed file”, it means that the plugin has run successfully but it didn’t find any products to write to the feed file.

    The issue could be related to the products on your site being External Links. The Pinterest for WooCommerce plugin currently supports only simple and variable products. Your products will not be included in the feed if they are set as External/Affiliate products. Further information can be found here: https://woocommerce.com/document/pinterest-for-woocommerce/#section-9

    To resolve this, you may need to change the product types from External/Affiliate to Simple or Variable, or include the product type using the pinterest_for_woocommerce_included_product_types filters. If this is not an option, you might consider using a different plugin supporting the External/Affiliate product type.

    Please note that we can’t provide support for code customization as per our support policy. For assistance with the customization or development with your site, we recommend that you seek help from the following:

    I hope this provides some clarity on the matter! If you have any other questions or need further assistance, please don’t hesitate to ask.

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