Successful Test E-Mails not received and E-Mail Log not populating.

I now have it to where the e-mail is being received, but the log is still empty.

Hi @wildlife77

I hope you are doing well.

Its seems like a configuration issue or maybe conflict.

Please share the Post SMTP Diagnostic test report so we can help you further. You can access it from?Post SMTP Dashboard?> Troubleshooting >?Diagnostic Test.

Looking forward to your response.

Thanks and regards,
Support Team – WPExperts  

Mailer: postsmtp
HostName: store.floridabirdingtrail.com
cURL Version: 8.4.0
OpenSSL Version: OpenSSL/1.1.1w
OS: Linux vps49940.inmotionhosting.com 3.10.0-1160.80.1.vz7.191.4 #1 SMP Thu Dec 15 20:31:06 MSK 2022 x86_64
PHP: Linux 8.0.30 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.3.2 en_US UTF-8
WordPress Theme: Storefront
WordPress Plugins: Akismet Anti-spam: Spam Protection, Jetpack, Maintenance, Post SMTP, Printful Integration for WooCommerce, WooCommerce Advanced Free Shipping, WooCommerce Stripe Gateway, WooCommerce Payments, WooCommerce Shipping & Tax, WooCommerce, Wordfence Security, WP Super Cache
WordPress wp_mail Owner: /home/floridabirdingtr/store.floridabirdingtrail.com/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
WordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_init
Postman: 2.7.3
Postman Sender Domain (Envelope|Message): store.floridabirdingtrail.com | store.floridabirdingtrail.com
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SMTP (smtps:login://store.floridabirdingtrail.com:465)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 1 | 8
Postman Email Log (Enabled|Limit|Transcript Size): Yes | 500 | 128

Hi @wildlife77,

I hope you are doing well.

I tried to replicate your case on my end but no issue was found. Could you please create a ticket on our?technical support?channel so that we can connect you directly with our Technical team?

Looking forward to getting your issue resolved.

Thanks and regards,
Support Team – WPExperts

Done. I’ll let you know what transpires from here. Whatever the solution ends up being, I’ll add it to this thread so anyone else that finds it can know how to fix it, assuming we get it resolved. Thanks.

For anyone that reads this thread, the solution found by furqanfazal was our MySQL database software was in need of update on our VPS server. It was preventing needed tables from being written. Once the tables were added, it worked. I then updated the MySQL database software and that solved another similar problem I was having on another site on the same server.

Hi @wildlife77,

Thank you for updating us. Feel free to contact us if you need any help.

Thanks and regards,
Support Team – WPExperts??